Tree of Savior Forum

Another maintenance? Really?

General Discussion
#1

Wow really. So you guys said there will be a 24-hour maintenance to do some bug-fixing and some team transferring. And now you need another 7 hours to do this team transferring sht? You know I don’t really give a sht about how long this is gonna take because I know what you are doing isn’t easy, but doing a maintenance after a maintenance? Come on, this is ridiculous. You should just have closed the game for 36-48 hours instead of doing this. Not to mention the DC spree last night that wasted all our dungeon instance entry. So that was the compensation all about? “Let us give you Instance Entry Reset and EXP tome coz we gonna DC you anyway”. Way to fck up your game.

EDIT: For those unnotified like me this is btw a host-transferring maintenance and not the team transferring one.

3 Likes
#2

For now check out this thread:

#3

This one is an actual physical moving of the servers from US to their respective regions, Telsiai to Singapore and Fedimian to Germany.

I don’t think teleportation is a thing yet, and moving something physically takes time, so…

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#4

@Shulk Yo whatever is it. My point is if they haven’t fixed anything yet then do not open the game. That DC-spree last night and server crash was killing everyone.

#5

The DC-spree last night and the issues with matchmaking were unforeseen complications from the maintenance. They did not know that these issues would come up, and even if they test the patch before making it live and throwing the servers up, they may not appear until a real player load logs on. This is a common occurrence in a lot of MMOs.

The current maintenance is for a completely different issue, the actual relocation of the servers. They could have left the game be down for the entire day after the 24 hour was done, but that would be bad for business and even more people would be mad. They also gave plenty of warning, when they posted the news for this maintenance last night after the game came up.

#6

Imc is best imc :wink:
20chars

#7

Please tell me you don’t actually think they are physically picking up the servers and moving them…

2 Likes
#8

And yet here we are,in a thread you made.

8 Likes
#9

They have released no info on whether it was a simple data transfer or a physical moving.

Either way, what I said still stands because data transfers take time to complete as well.

#10

I was pertaining to the time needed to fix everything, that I wont give a sht. I was whining about why would they up the game if everything’s not yet fixed.

#11

I’m usually pretty lenient when it comes to not complaining about maintenance and things like that, but this is actually starting to get excessive. Other games don’t need to bring down an entire server to accomplish server transfers, and other games certainly don’t need to take down servers for maintenance that HAVE ABSOLUTELY NOTHING TO DO WITH THE SERVERS BEING MOVED.

After first saying that Klaipeda and Orsha wouldn’t be affected, they go back on that, and once again the game is down or bugged during NA prime hours. I’m on the fence about turning my positive Steam review into a negative one at this point, because there’s a limit to what should be acceptable.

#12

You know they could have get bots to populate the server and actually test the matchmaking.

#13

It’s AWS, IMC don’t own the servers. They basically just rent them from Amazon.

http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/CopyingAMIs.html

#14

It’s quite obvious you don’t know how any of this works.

Ah, that I was not aware of. Even then, it does take time for a data transfer to take place.

#15

Yes it does take time, the larger the image the more time it takes as expected.

Fortunately for such a large internet based company (Amazon) they have a huge amount of bandwidth available for them to do this sort of stuff since it’s pretty common to do.

EDIT: Also this is probably multiple VMs/servers to make up the 1 server you see in the game.

#16

Makes me wonder how big the images are for the two servers.

#17

I used to developed some private RO servers and we always do this bot-populate thing to actually test the server capacity. And DON’T tell me “this is not RO that doesn’t apply here”. Every MMO obviously does this, except TOS.

#18

Yeah most MMOs (and popular networked software in general) spawn/borrow bots/machines to hammer the server(s) for performance and capacity testing.

Quite often though for MMOs they don’t go far enough and so end up not treating the bots as replica’s of players… so they inevitably miss something that bottlenecks them once actual players join.
A pretty common one for past MMOs has been login server authentication.

#19

You have a valid point, though if all those MMOs do it, it isn’t exactly helping any of them…

IE any Nexon game, BNS, etc.

EDIT: Although, running a private server is quite different than a retail MMO. Most people get pissed off here because they paid money in some form to play a game, and if they can’t play what they paid for they get ornery. Having the server offline for 2 days is a huge hit to potential profits and may make people quit or stop paying the company, whereas on a private server, they don’t usually pay much, if at all.

#20

Cmon, this is for the good for all the SEA players. the server move to SG is the best news so far for Telsiai peeps!