7 char
0 dungeon reset
Hello!
This is a known issue and we are working on fixing it. Sorry for the inconvenience.
8 chars . 0 reset including event reset. 
Is the problem affecting users with more than the default 4 character slots? I’ve never had this issue until AFTER I purchased an extra character slot.
And then i purchase an extra on my Wife’s account, and surprise - her characters’ dungeon instance is not reset either now. =(
Same prob here. Really hope we receive some kind of compensation on this matter. It sucks a lot not being able to go into DGs for a day. 
Admin maybe this bug happened after dungeon reset timer changed?
no extra char slots
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