Tree of Savior Forum

Advice for the people running ToS

General Discussion
#1

Hello, you can scroll down to the last paragraph for the list of advice.

So…
Until recently i played the extremely addictive and highly successful Korean mobile mmo/rpg game called: ‘summoner wars’.
I was also one of the leaders of a big guild in the global server (a server containing over 400 active guilds in total).

My advice to the people running ToS is look into the way the publisher of summoner wars, a company by the name of ‘com2us’, managed their game. here are a few examples:

  1. On the official summoner wars/com2us forums, they have 2-3 gm’s answering questions, on a daily base.
  2. If a server went down, or a bug was discovered, a maintenance has been prolonged or any mistake/problem happened with the game service - com2us gave us all gifts. and by gifts i mean good useful stuff everybody wanted, things that cost real money in-game.
  3. They held a weekly stream with gm’s talking to the community, and answering questions.
  4. They had zero, and i mean ZERO tolerance for any type of hacking or exploitation in the game.

SO, to summarize - com2us dev’s and gm’s kept asking the players for feedback about everything, they listened to the community, and they gave us loads of gifts and compensations for anything that went wrong and sometimes just for being there - all in all - They made us Feel Good.

These things are the key to creating a good, long-lasting game. because THE ONLY THING that will keep a game alive is a happy community.
players have no reason to stay if they are not happy and enjoying their time. and people are not very happy right now.

So my advice to you is: Make the players happy again, and do it fast.

  1. Give compensation (GIFTS) for the time and efforts we put into your game. for the fact we stay here, and that we care.
  2. Listen to the community more. make us feel like we matter, let us know that you listen to our problems.
  3. Work on fixing the bugs, lag, and bot issues as soon as possible.
  4. Keep working on new updates for the future.
  5. Make sure we know you are working on stuff, so we can help you hype them :slight_smile:
  6. Do a complete rework to the tp store/package deal got going on. its just unrealistic to ask us to pay anything at this stage of the game.
  7. And again, by all costs make your players happy again.

Thanks and i hope we meet in one year, after ToS became the biggest game in history of mmo, and we can celebrate a birthday event! :smiley:

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