Tree of Savior Forum

Addressing the Computer-Related FPS Drop in HG 340

General Discussion
#21

Though this is probably evident by the reports, but I wish to point out that:

Intel i5 3rd generation 5xxx mobile CPU
Intel i5 8th generation 8xxx mobile CPU
Intel i7 4th generation 4770k desktop CPU

All have no issues with HG 340.

So yeah, looks like it’s very much and AMD CPU issue.

1 Like
#23

1yes, cant even leave the circle area of entrance for it’s too lag.
3computer
4yes
5no, I’m using alternative laptop with intel i3 1gb ram and runs at 10fps (10fps in all game)
6no
7
CPU: AMD Atlhon II x2 3.0GHz
RAM : 8GB ddr3 800Mhz
Graphics Card : Nvidea Geforce 9600GT
OS : Windows 10
Internet Connection Speed: 10MB/s

#24

1 Yes, between 2-5 FPS
2 Doesn’t make any difference, people or no people in channel
3 Desktop
4 yes
5 no
6 no

amd phenom 2 x4 965 3.4 ghz
windows 8

#25
  1. Yes
  3. Computer
  4. Yes
  5. I don’t use another machine at this moment
  6. No

Please fill in the following fields about your computer system:

CPU : AMD Phenom II 945
OS : Windows 7

#26

1-Yes
2-
3-computes
4-Yes
5-no
6-no
7:

Phenom II x6 1100T 3.30
8gb ram
gtx 1070
win 10
20mb

#27

1- yes - 1-4 fps at all times
2- even with 0 or 1 player my fps still at 1-4 fps
3- Desktop
4- yes
5-no
6-no, only in nazarene towe

1
1.jpg1920×1080 315 KB

Internet Connection Speed: 12 Mbp/s

#28

The topic is no longer pinned :confused:

#30

I believe it’s because they already have enough info, and are expecting to roll out a fix. It was made mention of in another thread. Not that I believe this roll out will be anytime in the near future but, thats just me being pestimistic.

#31
#32

it’s pinned again!!
hurray(?)

1 Like
#33

how long will we continue without having access to endgame content?
we are being harmed for months with this problem
it’s really disappointing =/

#34

Could be years. The other AMD bug from 2 years ago is still not fixed.

#35

Yeah I just ended up basically quitting until this is fixed. Not being able to farm endgame gear efficiently pretty much made me lose interest.

4 Likes
#36

and when? …

#37

I heard the fix is coming up in a new Gacha Cube. Please look forward to it!

2 Likes
#38

Lol that is funny XD
Or better yet, a $9.99 DLC to fix this issue.

1 Like
#39

its not funny stupid support do it nothing, i send some messages on all korean e-mails IMC about his answers and no action with issue and nothing changes with bots

#40

Hello Savior!

Thank you for keeping in touch with us. We understand your sentiments regarding this matter. We understand your frustration. The all of the reports in the forum thread you have provided in your other ticket is under the investigation of our development team. However, since you have been providing gibberesh account information we are unable to locate your specification in the forum thread. This is the reason on why we have requested it to make as a reference on the current investigation that our development is doing.

Furthermore, every post in the thread that have provided their gaming rig specification has also been taken as reference to further help the investigation.

To be honest, we also want this FPS issue to be fix as much as you do however, we cannot rush things so the situation will not get worse. We hope that you understand our part regarding this matter and we only could ask for your further patience.

If you can give us the name you have used to the forum so we can view your gaming rig specification so we can further proceed.

We will be looking forward to your response.

Regards,

Tree of Savior Support Team!

WTF
we also want this FPS issue to be fix as much as you do however, we cannot rush things so the situation will not get worse
:tired:

#41

Maybe next year with some new maps where we also can’t enter.

2 Likes
#42

After some research, i got one thing. All this processors with fps drop doesn’t have SSE 4.1 and SSE 4.2.
So my bet is that new map uses one of those instructions.

3 Likes