Tree of Savior Forum

Account remains blocked

Gameplay Bug Report Unresolved Issues
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 17:44 (BRT)

Server Name: Silute

Team Name: Aleto

Character Name: All of them

Bug Description : My account remains locked and since I haven’t done any trade or Market Transition I’m 100% sure that I fit in the A category.

The only thing that comes to my mind is that I droped some monsters gems and died, loosing all of them. So maybe the staff is having trouble finding the gems.

PS: Already sent a Ticket early today but no responses until now.

@STAFF_Ines @STAFF_Ethan @STAFF_Yuri @STAFF_Letitia @STAFF_Amy

#2

@STAFF_Yuri @STAFF_Ines @STAFF_Ethan @STAFF_Letitia @STAFF_Amy

#3

Same here!

Server: Silute
Team: Aegish

Ticket opened 28h ago, without answer.

#4

Me too

Server: SIlute
Team: SDKs

#5

Same here

Server: Klaipeda
Team name: Flae
Character name: LasiGwapa

#6

And yet no responses to my tickets or to the post. :angry:

@STAFF_Letitia @STAFF_Ines @STAFF_Ethan @STAFF_Yuri @STAFF_Amy

#7

I have no access to the game since Friday, I have already sent 3 tickets and you have answered me with your automatic messages. When will I be able to play? A lot of people full of bugged dpk item are playing, I did not even put anything on the market and did not make any trades. Incompetent company. And I still do not know what category you put me in, A, b or c.

1 Like
#8

Same here bro
if i stay restricted until friday i will delete all my chars and say good bye to this ■■■■

#9

Such incompetence! What system do they use to track the missing items? I’ve been at it for almost a week now. I created multiple ticket and didn’t get a single reply? Great service! I shouldn’t have bought TPs, such a waste of money.

#10

One more day, one more maintenance happens and we do not have our accounts back … Team name Kadu_Roots server Silute (SA)

#11

Same here . ! …