Tree of Savior Forum

Account recovery 02

Hello, how are you? I hope you are well.

I’m a tree of savior player, but I haven’t played in a long time, like
a year and a half ago and now that I returned, I entered the game and my
old character, my nickname is: Deicide. I think I was playing in the
klaipeda server. Now when I enter any server it appears
create new player, and when I type the name of my old
character says that name already exists, which makes me think that
that account may still be active. What I can do? I do not want to lose
my account.

Hi vraul_321,

Kindly submit a support ticket with the details of the matter for further investigation.