Guys I just bought an item from the market, I heard the “ding” sound and the auction disappeared like always but that item isn’t in my retrieve tab, what’s happening? I’m almost sure that the cost was subtracted and I already tried relogging/switching characters.
same happened to me weeks ago, it was only a cheap hair costume but after that im always afraid to buy something expensive
I spent 35K 
This should be looked into, it could be an exploit or a bug. Is there a way to let IMC know without filling a ticket?
This happened to me. Arde dagger. Bought it in AH, money deducted, item not in retrieve tab.
Greetings Saviors !!
First of all, I would like to say so sorry for inconvenience of playing TOS.
Furthermore, To gather up our saviors’ information, Please fill out
the following statement.
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Thank you so much for your cooperation.
Your faithfully, STAFF_MAX
@staff_max I have dropped you guys a ticket a week ago with all the details. No replies at all. Want to know if any investigation is going on.