Tree of Savior Forum

A few pointers for IMC Community Managers

General Discussion
#1

Here’s a few things every serious game development company enforces on their official forums:

  1. Enforcement of content restrictions

There are several posts on this board that are either outright sexual in nature or racist. These don’t necessarily bother me, but absolutely serve to potentially alienate people from your game. The content should be removed and the posters given suspensions / eventual bans. You cannot foster a community around a game where this kind of stuff is allowed.

  1. Enforcement of ban on witch hunting

It simply is an unproductive thing for players to come to the public forum to accuse people of breaking the game terms of service, or for any other behavior. There should be an in-game method for reporting such behavior. Letting this kind of thing happen on the public forums creates nothing but flame wars.

  1. Consolidating “world is ending posts”

It is not good to ‘censor’ people who want to claim that the game is heading in a negative direction. However, having multiple posts on the front page that all say the same thing serves no real communicative purpose and simply creates a negative impression for those visiting the forum (usually concocted by a small minority of unhappy players).

  1. Don’t be afraid of responding to your customers

This does not mean that you need to answer every question. Every serious game company is careful in its communication protocols to not commit to any particular changes/updates/etc. without specific authorization from the devs. However, you also can’t just ignore major issues.

#2

It’s funny how everyone is an expert in games creation / programming / management, except for IMC.
I bet that at the time they were players, they created threads in the game’s forums telling what companies should do to fix their games.

1 Like
#3

Have you ever seen a successful MMO with forums like these?

#4

This post was flagged by the community and is temporarily hidden.

#5

Its funny how OP thinks IMC even reads the forums to begin with. We have had unlimited botting for 3 months, infinite world boss cube rerolls and no fail item enhancements for 2 months, and massive ingame instability since the start of founder’s access. And depending on your server people that spend 30 megaphones a day on blatent racism and hate speech, like Devil on Klaipedia, he calls people every racial slur in the English language atleast 8x a day. Like they give a flying fk about the forums LOL.

1 Like
#6

I’ve never seen a successful mmo, all of them everyone complains about everything and says that everything is wrong.