Date and Time : 08/04/2016 (d/m/y)
Game Control Mode (Keyboard/Joypad/Mouse) : Mouse
Bug Description :
Launch ToS from Steam I get the error “A connection with the server could not be established” pressing OK shows another error message, “Failed to download list file. Please try again as administrator. updater/patcher.version.txt (975)”
Steps to reproduce the issue :
- Launch or ‘Play’ Tree of Savior from Steam
- Error appears
Screenshots / Video :
System
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CPU : Intel Core i7-3930K Processor
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RAM : Corsair 16GB Dominator 2800Mhz
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Graphics Card : EVGA GTX 680 Classified 4GB
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Mainboard : MSI Big Bang XPower II x79
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Storage : RAID 0 Samsung EVO 840 SSD 250GB
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OS : Windows 10 Pro x64
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Internet Connection : Fibre 100Mbps using PPoE (Stable Working 100%)
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Country / Region (US-east/west) : Australia (SEA)
Nothing has worked for me and so far I have tried;
Uninstalling from Steam Library and Removing the whole TreeOfSavior folder under SteamApps\common.
Reinstalling Tree Of Savior.
Run Verify Integrity of Game Cache… (All Files Verified Ok).
Replaced .xml files from Known Issues thread.
Run ToS.exe as Administrator.
Restarted PC.
No Anti-Virus Installed. (Manual Scan and Clean)
No Firewall Installed.
No Changes to PC (Drivers/Updates etc).
I was able to Play on Saturday the 2nd of April (02/04/2016) now suddenly i can not launch the Game. I have found running a VPN allows the patcher to run, This however is extremely laggy and unplayable. I was apart of the iCBT 1 & 2 and never encountered this Error. I am using the same PC and Internet Connection as when i participated in Beta Testing and was able to play for the one day.
Since my two Support Tickets are being ignored…
I went digging today and found the file that the error says it can not find.
I put it into my web browser and it downloads just fine. Seems like a bug with the Updater Client and not using a network connection (service/protocol)
link i found;
http://drygkhncipyq8.cloudfront.net/toslive/patch/updater/patcher.version.txt
Please can we get this looked into, I’m sure once the game goes F2P you will see alot more people having this issue.
Cheers.
Update (Solution for me)
So I managed to get mine working again.
Having tried everything I borrowed a Router/Modem, instead of the PPoE Connection (Windows Created) I was using. I can now get the Patcher Client to run.
This does not explain why it was working fine and then all of a sudden this error…