Tree of Savior Forum

A connection with the server could not be established and Failed to download list file. Please try again as administrator. updater/patcher.version.txt (975)

Date and Time : 08/04/2016 (d/m/y)

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

Bug Description :
Launch ToS from Steam I get the error “A connection with the server could not be established” pressing OK shows another error message, “Failed to download list file. Please try again as administrator. updater/patcher.version.txt (975)”

Steps to reproduce the issue :

  1. Launch or ‘Play’ Tree of Savior from Steam
  2. Error appears

Screenshots / Video :

System

  • CPU : Intel Core i7-3930K Processor

  • RAM : Corsair 16GB Dominator 2800Mhz

  • Graphics Card : EVGA GTX 680 Classified 4GB

  • Mainboard : MSI Big Bang XPower II x79

  • Storage : RAID 0 Samsung EVO 840 SSD 250GB

  • OS : Windows 10 Pro x64

  • Internet Connection : Fibre 100Mbps using PPoE (Stable Working 100%)

  • Country / Region (US-east/west) : Australia (SEA)


Nothing has worked for me and so far I have tried;

Uninstalling from Steam Library and Removing the whole TreeOfSavior folder under SteamApps\common.

Reinstalling Tree Of Savior.

Run Verify Integrity of Game Cache… (All Files Verified Ok).

Replaced .xml files from Known Issues thread.

Run ToS.exe as Administrator.

Restarted PC.

No Anti-Virus Installed. (Manual Scan and Clean)
No Firewall Installed.
No Changes to PC (Drivers/Updates etc).

I was able to Play on Saturday the 2nd of April (02/04/2016) now suddenly i can not launch the Game. I have found running a VPN allows the patcher to run, This however is extremely laggy and unplayable. I was apart of the iCBT 1 & 2 and never encountered this Error. I am using the same PC and Internet Connection as when i participated in Beta Testing and was able to play for the one day.

Since my two Support Tickets are being ignored…

I went digging today and found the file that the error says it can not find.
I put it into my web browser and it downloads just fine. Seems like a bug with the Updater Client and not using a network connection (service/protocol)

link i found;
http://drygkhncipyq8.cloudfront.net/toslive/patch/updater/patcher.version.txt

Please can we get this looked into, I’m sure once the game goes F2P you will see alot more people having this issue.

Cheers.

Update (Solution for me)
So I managed to get mine working again.

Having tried everything I borrowed a Router/Modem, instead of the PPoE Connection (Windows Created) I was using. I can now get the Patcher Client to run.

This does not explain why it was working fine and then all of a sudden this error…

I have the same problem! but I added this patcher in my directory and doesn’t worked… HELP!!!

Managed to get it working again with a different Router, maybe give that a go if the VPN workaround is being too laggy/unplayable.

how can I do this? ???

what different router? you changed your router using the same Internet provider? or you connected to a different router from a different internet provider?

Same provider just a different router.

Basically the part that handles the ISP authentication is what i changed.

So usually you get a Username and Password from your ISP (Internet Service Provider) and you then enter that into your Router/Modem.

If you have no idea what I’m talking about see if you have a friend who is a bit more tech savy, and see if anyone you know might have a spare router you can borrow to test out.

I get what you say, I tried directly connecting the modem to the pc still no dice, i’ll try finding a different router