In my head this is how the story of a player that gets ban goes( is a joke):
Games comes out, he does not want to put the hours it takes to get things done, so he buys silver or uses a bot program. It could also be a Z-Hold that look suspicious or the company not wanting that type of behavior(this last part only applies to ToS as i never seen a game that had auto-attack afk farm).
So they feel like this at this point:
Then GM’s get reports or start their own investigation and start giving out free achievements:
Said players follow to make public thread that meets with replies from the community that look like this:

Word of advice if you think is a wrongful ban, contact the staff through the support ticket system.
I guess not we know the gray area, might not be so gray after all this bans.

