I know that there is a lot of topics saying the same thing. Yet I feel like doing this one.
You see Staff, here is what is happening so you can help us out:
When you are playing the game in a party doing quests, some of these quests opens a instance, a video or just recalls all the party members to the same spot.
When this happens there is a chance of, almost 100%, of every member of the party (except for the one who started the quest video) getting stuck.
Stuck party members can’t walk nor use skills. You can Jump and auto attack, but will not move until death or changing channels.
See? This is one of the game breaking issues that are happening for some weeks, and even after last maintenance is still alive.
Do your job and fix it.
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Do your job and fix it.
Do your job and fix it.