Tree of Savior Forum

260 Dungeon Constant Disconnection. USED 4x Multiply Tokens and 1 Instance reset voucher

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :
Sydney / Australian Time Zone UTC+10.
28th May 2017 - 6:30 AM server time to 8:00 am server time.

Server Name:Telsiai

Team Name: Hiten

Character Name: Mitsu

Bug Description :
Constant Disconnections on 260 dungeon and consumed all my dungeon clears, everyone couldn’t re-enter the dungeon, I USED 4X INSTANCE MULTIPLY TOKENS and 1 Instance reset voucher, I DID THIS IN 2 DIFFERENT TIMES. 6:30 AM server time and 7:20-30 am server time not very specific time but It’s within those time frames. I do not have screenshots or a video, regrettably.

Steps to reproduce the issue :

  1. Log-on
  2. Queue for 260 dungeon, click Multiply mode x3
  3. Wait 5-10 minutes while clearing trash in dungeons, get dc’d and can’t re-enter. everyone who queued have the same problem.
  4. Game just disconnects you, and can’t re-enter dungeon.

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode Keyboard

System

  • CPU : i7 6700HQ
  • RAM : 16 GB
  • Graphics Card : Nvidia GTX970
  • Mainboard : Alienware Laptop
  • Storage : Built in SSD
  • OS : Windows 10
  • Internet Connection : iiNet NBN internet
  • Country, Region : Australia

just wondering if you receive any compensation for this bug yet ? same thing happened to me today, very frustrating indeed, waiting reply on my support ticket atm