25F Solmiki - bug - No options for challenge or quit

[viegascarbonaro]

Please fill in as much as you can :

Date and Time(14/01/2018 23:28) :

Server Name: SA Silute

Team Name: Carbonaro

After we killed the boss, there was no option to abandon or continue, and we failed because the option did not appear …
we lost 20 minutes in there to fail for BUG of the game, plus a bug in solmiki looks like normal

You can see in the video below

Português:
Depois que matamos o boss, não apareceu a opção pra abandonar ou continuar, e falhamos porque nao apareceu a opção…
perdemos 20 minutos ali dentro pra falhar por BUG do jogo, mais um bug na solmiki parece até normal

Voce pode ver no video abaixo

tradução pelo google translate

[Seiran]

Just to gather info to make your bug report richer:

1. Did you actually kill the boss? You sounded like if you were afk on 24f and went up later. If you killed the boss you should have got the Earth Fragments Lv.2. This information is needed.

2. If you did actually kill the boss, did you get Earth Tower Lv.2 Fragments?

3. Did you happen to kill the boss way too fast? It’s possible that something related to the events wasn’t started yet by the time the boss died ( ? )

4. Is this the first time it happens?

5. Did anything weird happened? It’s also reaaaally unlikely, like, REALLY, don’t even consider this, it’s a “just in case” question. Did something weird by chance like the boss being pushed down the floor due to skills happen?

If you answer these 5 questions I’m sure it will be easier to figure out what exactly happened and what condition triggered it and as well gather more information for your report.

[viegascarbonaro]

Did you actually kill the boss? You sounded like if you were afk on 24f and went up later. If you killed the boss you should have got the Earth Fragments Lv.2. This information is needed.

Yes, i got 2 fragments, Will I have to start recording all the content of the game I do now?

If you did actually kill the boss, did you get Earth Tower Lv.2 Fragments?

yes…

Did you happen to kill the boss way too fast? It’s possible that something related to the events wasn’t started yet by the time the boss died ( ? )

I took 1 minute to kill the boss.

Is this the first time it happens?

First time today, but it happened once in the past, which I did not report…

Did anything weird happened? It’s also reaaaally unlikely, like, REALLY, don’t even consider this, it’s a “just in case” question. Did something weird by chance like the boss being pushed down the floor due to skills happen?

No, because I killed the boss and he dropped the fragments, You can see that mobs are not born anymore because the boss died…

There are many bug skills on any floor that you can crash, for example: Hoaming arrow (Mergen), Ice Wall (cryomancer), Kunai (Shinobi) with circling (Falconer), Black Death (Plague Doctor). and some others that I do not remember at the moment, detail is that all of PT take disconect or VGA error

google translate =t

I started with 47 fragments and now I’m with 49

For those who make a tower for a long time, unfortunately these bugs are ‘normal’, it’s no good to report anything, because there’s always an automatic response, saying that they’ll mess with it and if something similar happens to report again … it’s tiring

I used google translate

[viegascarbonaro]

And as you can see even the description of the floor is wrong

Unless I entered the wrong tower and failed in 2F it had a boss called NEOP

You even see people’s reaction to how these bugs are ‘normal’

[Seiran]

Will I have to start recording all the content of the game I do now?

No no. Just like I said. I’m just trying to guide you to offer more info that makes the life of who’s checking the errors can use.

Don’t worry >_<

First time today, but it happened once in the past, which I did not report…

Do you have the date when this happened? It would be a great piece of info for the devs having 2 places to look on.

They’re just the “double-checks” that will only help your case get checked faster because they can skip the common possible problems/checklist/questions.

-> Another question: Do you remember who was the party leader when it happened last time? Was it the same person? Different person? Just in case.

-> Yet another question: Did you have anyone crash or DC during this run? And the other one? Did someone DC or crash too?

For those who make a tower for a long time, unfortunately these bugs are ‘normal’, it’s no good to report anything, because there’s always an automatic response, saying that they’ll mess with it and if something similar happens to report again … it’s tiring

Don’t worry. As someone who already farmed entire Lolopanther Set before the stage checks and Solmiki during R8 on a daily basis, I deeply understand you.

And exactly because that I can say: These bugs are actually accounted for. It might take long, yeah but all information helps even if it takes months.

The good thing is: The more details you can give the faster things can get solved.

And as you can see even the description of the floor is wrong

This is actually a translation error if I’m not wrong. (Considering Solmiki is “GTOWER2” that might explain where the error could have happened.)

Although DC’ing is unrelated to the actual problem I do understand you a lot and that’s why I’m trying to help you get more details to get the bug you experienced resolved faster >_<

[viegascarbonaro]

a question … do you do or have you done solmiki?

Do you have the date when this happened? It would be a great piece of info for the devs having 2 places to look on.

Today around 7:30PM Server time SA Silute

-> Another question: Do you remember who was the party leader when it happened last time? Was it the same person? Different person? Just in case.

100% of the time I’m always the leader, As you can see in the video, if you have seen
What will help this? I can not be the leader anymore?

-> Yet another question: Did you have anyone crash or DC during this run? And the other one? Did someone DC or crash too?

hahha this is fun
But in this round nothing happened

And exactly because that I can say: These bugs are actually accounted for. It might take long, yeah but all information helps even if it takes months.

or Years

[STAFF_Letitia]

Thank you very much for the detailed information! The Support Team also reported receiving a ticket from you @viegascarbonaro and we are looking into the problem.

[adrian.agulto.rn]

Blockquote

a question … do you do or have you done solmiki?

LunarRabbit has been around even before myself and that was a year ago so… I remember watching her SR guides before when I was starting ToS and now I have farmed solmiki far too much myself so I am sure she did too

[viegascarbonaro]

automatic answer

[viegascarbonaro]

Thank you very much for the detailed information! The Support Team also reported receiving a ticket from you @viegascarbonaro and we are looking into the problem.

I just want my box, that’s all.

[viegascarbonaro]

Thx @LunarRabbit

[STAFF_Amy]

we’ve sent it today!
Sorry for your inconvenience.
If you get any error/bug again, pls do send us the ticket.