Tree of Savior Forum

2 June Patch update Failed

Gameplay Bug Report Connection / Game Crash
#1

After auto update my game unable to have the latest version. currently my character still under previously patch skill setup, can not perform jump, no latest UI like mercenary badge. This happen to my other friend.

6pm 2 Dec 2020

Server Name:SEA server

Team Name:Karaba

Character Name:Amuro

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. 28881_0101 failed to load
  2. Data skill by tool failed to load
  3. in game content not the latest
  4. not able to perform jump

Screenshots / Video :

288881_001001 pak failed
288881_001001 pak failed1920×1080 377 KB
Data skill bytool
Data skill bytool1920×1080 182 KB
data skill bytool custom
data skill bytool custom1920×1080 162 KB

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU : i7
  • RAM : 16GM
  • Graphics Card : Nvidia series
  • Mainboard :
  • Storage : 1TB
  • OS : Window 10
  • Internet Connection : 100mbps
  • Country, Region : Malaysia
#2

Hello Savior,

We highly suggest to clean reinstall Tree of Savior from your computer. To do this, remove ToS from Steam App, and afterwards delete the folder that can be found in C:\Program Files (x86)\Steam\steamapps\common. Then reinstall Tree of Savior again to possibly resolve the issue you encountered.