Tree of Savior Forum

153516_001001 failed to download files. (838)

if u had antivirus, what antivirus are u using? in my case i was using bitdefender and with it i was unable to play tos and download updates(win7 in win 10 the pc turn off randomly)

u can give the location of tos as safe in the antivirus if u don’t want uninstaled it

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yes, I am using Bitdefender. Am i unable to play it? should i try using other antivirus? or can i make the game works with just using bitdefender?

I unistalled it when I discover that was the reason because my pc turn off, blue screen, lag, oveheat and unable to update the game and worst when the antivirus updated its database
U should try another antivirus because I try everything with that antivirus and was unable to download the files

u should look this topic because isn’t the first person with that problem because that antivirus
@STAFF_Yuri @STAFF_Ines @STAFF_Amy @STAFF_Letitia @STAFF_Ethan @GM_Francis

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