Tree of Savior Forum

Won't connect to server

same i cant connect to the server. try spam the ENTER button still cant in :cry:

Same thing here =/ was playing fine, got DC and boom, wont connect anymore…

Same issue here. Feels like the login or gateway servers are not working correctly.

Quite disappointing to sit in a 1500 person queue to only be dc’d a few minutes later and be greeted with this. These technical issues are really subtracting from the hard work that the development team has put into creating the game.

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@STAFF_Ines @STAFF_Ethan @STAFF_J @STAFF_John @Staff_Julie @STAFF_Shawn

Having this problem as well with server connections. Can the staff please look into it?

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Exactly. I feel like this whole drama with claiming dlc, server login and terrible lag is just killing all the appreciation this community already had for the game. After all, the frustration of not being able to play a game you’ve been hypeing over for months is going to drag down the mood associated with it. It’s such a shame, I really wanted to just enjoy this pretty game.

lol i just wait around 5 min and it login :v…but now i cant start the game from the character selection xD

tone it down mate, lest you’ll lure the white knights here. tsss

And you will, but it’s best to be patient

As a people we’re use to instant gratification, but in this case we’re forced to wait but it will be for the better overall.

give them a chance mate. this wwas 1st day launch. mebe 2nd day ll be better.

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IM IN! and get some compensation items for the unstable service

Mate I’m out of the lingo no idea what you just said :joy::tipping_hand_woman: I was just saying what I thought in the least aggressive way I can manage right now lmao

Press [ENTER] once and wait untill you make it to the lobby. Just confirmed with my desktop and labtop, my desktop took me about 15 min, and on my lab top about 40 min. so I guess the queue is very random

I managed to get in on Klaipeda.
Just press enter and wait until you get logged in. Worked for me.

The queue is relatively low aswell.

hmm i got to my character sreen but it only has logout and exit game

Same here, and in the lodge when i try to connect the channel, pop up the message “invalid session code”.

Press enter 1 time. do not spam it. next to your mouse curser there will be an hourglass turning, if you see this then it is working. You just need to wait. if it takes more than 10 mins which it might, do not worry. Mine took 15 mins.

again just click enter once and if you see the hourglass next to the ingame cursor then it is working and let it do it’s thing. with the new release there are bound to be some hiccups and longer que times.

:smiley: hope this helps

Chill mate :slight_smile: I meant no offense to what you just said, it was more of a caution, cause there seems to quite a plethora of white knights ever ready to defend the Dev team justify every ■■■■ and turn things around for you.

this is starting to get annoying, seriously…

Right now i feel like i’m paying to test the game, this queue thing is stressfull, you wait in the queue for aobut 40 mins, then you play for about 20 minutes, some quest glitches, you switch channel or map and game disconnects you and then, gg you’re out for another 40 mins on queue…

That if you make it past the login screen ofc…

Poor job executed and looks like it was executed by a bunch of amateurs which can’t even have countermeasures ready if things didn’t go as they expect…

Ok you had a boom in the sales on the last period, what kind of team isn’t prepared for a greater influx than it was antecipated?
Or you guys think that low of your own game? Seriously this is killing all the interest i had antecipated for the game over the past years…

GG, keep up the good work…

We’ve tweaked with some settings and that should have helped a little. However, we know that it isn’t a proper solution and are looking at other options, including new servers. We’ll make an announcement once a final decision is reached.

same here :frowning: please help us !!!