Tree of Savior Forum

TP Bundle Problem 3 Jan 2017

i got tp bundle probalem
cant take out tp from the box. button “use” not work
its still there in the box…cant take it out
pls fix this asap

i sent ticket already btw

Hello @MiniMouse,

Could you please let me know if the issue is persisting?

My case also same like him. Please fix as soon as possible as this case already 1 week…

This is my post. Urge to solve TP bundle immediately :/

Are you still having problems re-activating the TP bundle from the TP interface? It should be okay now, but please let me know if there are issues.

Is still the same, even I hit numerous time USE button also no respond at all. Even I already waited for it to respond for an hour, still none of them work.

Erm, suddenly I retried the 10th time, finally it worked. :confused: No idea what happened anyway…

Glad to hear that you’ve managed to get it and sorry about the inconvenience.

oo i got my tp earlier before temp MT. thanks tho

Glad to hear that it went through! Sorry for the inconvenience.

Hello ethan i have had this issue twice, and today around 12 hours ago the most recent problem, i purchased 4 packs this week only 1 of which worked right away, a 100tp pack had to be fixed and i have a ticket waiting for another 2x 900 tp packs waiting.

Can u please look into this its VERY frustrating waiting upto 3 days the length of the last ticket to get something im paying hundreds of $ US for.

@STAFF_Ethan

Could you please let me know if the problem is persisting after today’s temporary maintenance?

Just logged in and yes it does appear to be fixed, thanks for your reply :slight_smile:

I have the same problem and already submitted a support ticket.

I’ve the same problem :slight_smile: it’s been 2 hours, i hope it’ll be fixed soon :s

@STAFF_Ethan

:+1:

Hello @darklilirock1989,

Could you please retry and let me know if the issue is persisting?

Hello Staff_Ethan! (Allias darklilirock1989… I just changed my name :wink: )
Thank you so much :slight_smile: my problem is fixed since this morning! It worked!
That’s great!

Im still cant use my TP ;/

Hello @fabiohalfeldaz

Could you please retry in a bit and let me know if the issue is persisting?

1 Like

still unable to redeem TP pack here too