Tree of Savior Forum

The game just didn't work at all [Solved]

Date and Time(Please, specify the timezone) :
1st August 2016, all the day, and today

Server Name: Klaipeda

Team Name: Runoree

Character Name: ALL OF THEM

Bug Description :
The game just didn’t open… in two different PCs

Steps to reproduce the issue :

  1. The Game was starting at all to begin with it

  2. So, i check for files integrity, steam fixed some files.

  3. I tried to open the game again and… the client was updated?

  4. So, of course, i tried to run the game again… only to found that the game is already running!!

  1. I forced the client to close with the Task Manager, and retried to run the game… only to return to the step 3

  2. And since yesterday i’m stuck in that endless loop

System
As i said it, that happened to two different PC’s AT THE SAME TIME (well, not the exact same minute, but when it happened in one, i tried the other, and happened)
The only thing in common for both are that bout are running Win10, and the ISP.

  • Internet Connection : 10 mbps
  • Country, Region : Mexico

Edit: THIS HAPPENED BEFORE THE PATCH, and actually, someone say that the patch probably will solve it because something similar happened to him. Yet nothing change.

im having the same problem with the game after this patch: been stuck at this damn thing for 2 hours


Server: South East Asia - Varena

1 Like

how to fix after path 100% complete the game wont start i already do the one for antivirus and this one always appear in the tos folder
TryGetCurrentDirectory : E
Saving CurrentDirectory : E:\dota\steamapps\common\TreeOfSavior\release
Stack Dump Directory : E
Error Type : C0000005============================================
DATE : 08/02/16
TIME : 19:46:26
BUILD DATE : Jul 25 2016
BUILD TIME : 17:01:37
Process : 2f8
Thread : 169c

Exception Type : 0xc0000005

eax: 0x00000000 ebx: 0x00193b00
ecx: 0x01149930 edx: 0x0000742e
esi: 0x6a20fe10 edi: 0x1492b860
ebp: 0x00193bbc esp: 0x0018dcc4

StackWalk() Complete
0x00d639a2SymGetSymFromAddr = (null)0x00d639a2 - [Unknown Symbol:Error 487]
ImageName:E:\dota\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:E:\dota\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0058494c - [Unknown Symbol:Error 487]
ImageName:E:\dota\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:E:\dota\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0045f762 - [Unknown Symbol:Error 487]
ImageName:E:\dota\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:E:\dota\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004c72b8 - [Unknown Symbol:Error 487]
ImageName:E:\dota\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:E:\dota\steamapps\common\TreeOfSavior\release\Client_tos.exe
0x772f3744 - BaseThreadInitThunk() + 24h
ImageName:C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedImageName:C:\Windows\SYSTEM32\KERNEL32.DLL
0x77a59e54 - RtlSetCurrentTransaction() + d4h
ImageName:C:\Windows\SYSTEM32\ntdll.dll
LoadedImageName:C:\Windows\SYSTEM32\ntdll.dll
0x77a59e1f - RtlSetCurrentTransaction() + 9fh
ImageName:C:\Windows\SYSTEM32\ntdll.dll
LoadedImageName:C:\Windows\SYSTEM32\ntdll.dll

Did you end up fixing it? I have the same issue as you

read this… and tried every solution suggested inside. The latest patch have some file corrupted by chance when downloading

As i said, the error occurred BEFORE the patch, like 12 hours even before the maintenance started in one PC, and like 4 hours before the patch in the other PC. So is not a issue with the patch.

1 Like

Adding more, reinstalling the game DOESN’T WORKS

ok, i fixed!!!
… i don’t know how…

But, try doing all the mentioned fixed from before, until in the carpet named patch appears the file tos.exe.temp.
Erase the tos.exe and rename the later file tos.exe.
Run the game, will give error, and verify integrity. and then it works!!!