I’m happy with his responce. I was looking for communication not a miracle. I understand these fixes take time, but silence during that time is not okay. If they keep up with communications i will be a very happy panda. I also hope they reconsider there prices for tp but if not i will still support once in a while, as long as they continue communications and stop ignoring tickets. Anyways i consider this a good move, but it means nothing if it’s all silence after this again.
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Ahahahaha, you’re right.
I’ll actually just re-post it in the correct place =X
prepares catnip and oversized net Here zero zero zero, I got some delicious tuna 
Well you responded to me, so Ill respond.
I agree.
Let’s see if you can comprehend that better than the other person. aka dxdark
on topic: I don’t want to compare but can’t help but compare how Dev leads respond in forums in other games…
- communicating future plans are usually done through a sort of special, separate post like a Producer’s Letter, or Dev’s Blog of some sort…these plans he mentioned, they were in the works yet they only told us about it now? it was like, as OP said, damage control…
- the community team seems to be in a really hard place right now that they had to make the Dev lead say something to have it on good authority…it’s like they’re so overwhelmed that they’ve passed the baton to the Dev team…I personally don’t think it’s the Devs’ job to calm people down by explaining how sincere they are with their work
- it’s good we’re hearing stuff from the Dev lead himself, but it would be better if he responds to more positive stuff rather than the heartbreakingly sad ones like goodbye posts (not the dime a dozen QQ ones mind you)…other Devs would only participate if it involves Q&As on the progress of upcoming updates and all that exciting news…
TLDR; I’m more or less intrigued by this event, yet I’m not convinced to play more (as I have gone back to attend to my dailies in FFXIV and remain to limit ToS play for the weekends). I’m sensing the whole company is not in solidarity right now, but as I’m not in S Korea nor know anyone who works at IMC, I’ll give them the benefit of the doubt
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Personally, I liked his attempt to explain everything and his motives.
But I also think that it should have been an announcement and that they shoul create a bug tracker where we could describe, submit and see the progress of all the problems that he commented.
Wanting or not, many people of the community are able to help with as many detailed problems as possible, and duplicated bugs could be simply closed or re-referenced.
Therefore, what is the major “communication” problem in the current development of patches/updates is strictly no Feedback at all of what he called “one problem at a time”.
Feedback is the word they need now, not necessarily solve all problems at once, but show the ones been solved.
I already suggested something related on This Post, where I ask for a Update Log, when something is re-balanced / changed / enhanced.
People WANT TO KNOW THAT 
IMC keep silence for months than again give some nice post saying
"Look, we’re sincere and trying our best, we’re humans too".
And this happen not first time after long time without communication at all. I won’t fall for that. Only newbies on this forum can fall for that.
Everyone for weeks saying “C’mon IMC talk to us, please” and than they give one post, or talk to us for a few days at best.
Since it’s not first time hence it’s some of their strategy or they just don’t give a damn and have nothing in the brain and react only when community becomes too raged.
DON’T BELIEVE IN THIS “SINCERE” POSTS BY IMC. We’ve heard something like many times already.
One “warmth” post would’t solve the problems, fix bugs, get better management. You can’t simply one in a months come up with one post and leave.
I don’t mind not having communication when everying is fine, but since you got tons of problems to solve you’ve to come to your buyers and reassure them.
Communication must be created through long time period, with big effort and attention.
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The problem about his statement is that he didn’t provide any solution…
He simply acknowledged the problem which is good but fails to mention what steps IMC is willing to do to solve the problem
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Give this man a thumbs upl^
There is no rough let alone suggested intervention to solve the current issues the game is facing…only addressing and admitting there are issues… which is a bit late… in my opinion
I appreciate you acknowledging the issues of the game but you FAIL to mention what solutions you have for the game, which is a bit sad. You didn’t mention any roadmap or something we can expect.
I suggest people to tag him and ASK FOR SOLUTION, not some sort acknowledgement of problems WE ALREADY KNOW.
Why do you need their exact steps? they said they are working on it. That not good enough? too bad i guess.
they actually did mention how they are dealing with some of it.
Many people were upset that they never aknowledged the problems, saying that is all they are asking for. At least this makes those people happy.
Hmm maybe i should read it again… thx for the heads up… gonna read it a bit later
LOLs? Are you serious? Is this ur first MMO? There should be a transparency between the devs and the players. First step is acknowledging that yes, there’s a problem but the nxt step is simply telling us what they are going to do to fix it.
They provide vague solutions… action speaks louder than words.
Also its a generic corporate response. I rather hear what he’ll say to address the problems.
Kind of weird response.
Is this ur first MMO? There should be a transparency between the devs and the players
If this was your first MMO you might believe that. Yes, I agree there should be, but devs responsibility for transparency is only to their shareholders and owners.
I forgot to realize that this is a f2p… haha nvm 
they are not obliged to do these kind of things, hence why the have poor support.
well goodluck @hkkim
They place the game on steam as it’s a great way to get it out into the market. Even DOTA 2 is on steam.
Personally? You’re a troll who should’ve been removed ages ago
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You see part of the problem is we all came from different regions 
people who came from brazil and philippines are most of the time are grumbler they came from a country that government can’t be trusted. that’s the sole reason why when IMC stated that they are doing their best to fix it , they whine and post “No you don’t coz if you do… blah blah blah”.
they came from a place where everything is conspiracy. and everyone is paranoid.
Different region has different attitude. 
Unsatisfied wtf was that he didn’t even make it a news on this forum. More excuses less answers.
35$ for 1 month of a token. You don’t have to communicate with your community to know that this price is overpriced as fck. When Triple A games are being sold for 40$-50$, when the biggest game in the world has a 15$ a month subscription. This should tell you, that a game who is under development, free 2 play, massive lags, massive performance issues and massive bots and gold seller quantities do not grant your game the label of 35$ a month, close to 10$ if we love the game.
I bet that this is one of the reasons he wrote this message, they saw a huge hit in the sales since they went F2P.
And all of you out there who immediately praise the lord of ToS, remember that this is his job to say things like that, to tell us what we want to hear. Don’t fall for it and go rush and buy packs cuz you believe in this lord of tos again and you want to support them to be, “help them help us”. Be strong, hold your horses, don’t buy sh1t until the game is fixed. let them work for their earnings.
I’m a bit floored by this. They seriously didn’t bother to research how they were going to fuck1ng monetize their game?
"Oh we can just make like a million DLCs and people can buy them more than once that’ll probably work."
That was their big board meeting on how to get ToS functional in steam? And only now, several weeks after a full release and over a month after early access, now they’re realizing it won’t even work? Did none of them seriously read the fuck1ng documentation on DLC and selling stuff through steam? Geesh.
I’m kinda floored they admitted that. I like the game at its core, it’s got a lot of fun ideas and all, but my goodness… with something as shortsighted and stupid as that happening, I’m scared.
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What are you talking about, Im going out and spending a years worth of salary after this IMC response.
/s