[Silute] Cannot connect to even the team lodge

[matheus_paraiso]

Please fill in as much as you can :

Date and Time : about 22:00(UTC-4) 30/05/16 (dd/mm/yy)

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse

Bug Description : Waiting for the pillar quest npc in Galled Plateu, game crashed and i got stuck between the server select and the team lodge.
Team name: Mattt

Steps to reproduce the issue :

1. open the game
2. select servers

Screenshots / Video :

System

• CPU : Pentium Dual-Cure
• RAM : 2.00 Gb
• Graphics Card :
• Mainboard :
• Storage : 465 Gb
• OS : Windows 10 Pro
• Internet Connection :
• Country, Region : Brazil

[Pinata44]

[Twifeels]

Well i repair my game from steam,finally i loguin from server.

[thballa]

I got the same problem as @Twifeels and tried to repair the game through steam just like him and worked for me as well.

Quick Guide:

1-Go to your library and right click on Tree of Savior then go to Properties.
2-Then go to the 3rd tab and verify the files.

Good luck guys

[ll.beyondgod]

Doesnt work for me http://prntscr.com/ba5ml9

[thballa]

=/ Try to reinstall the game or delete the add-ons, dont know… if nothing Works you can submit a ticket =/ good luck bro

[catchupr2]

Solução!!!
C > SteamLibrary > Steamapps > Common > TreeOfSavior > Release
Na Pasta Release procurem o arquivo XML chamdo user, clique com o botão direito em editar ou então abra com bloco de notas, depois procure a parte com a resolução do jogo e edite para 800 x 600.
EX : width= “1366” height="768’ ficarar assim -> width= "800’’ height= “600”.
Caso ainda não de, e so troca o resolution mode de “1” pra “0”, mais lembrando que assim que entrar no jogo mude as configurações de novo!

[roquemacielusp]

Same problem here. I’ll try out the posted solutions and replies if any work.

[bynho.rp]

Same problem

[roquemacielusp]

In fact! There was one archive with problem! Detected it by following @thballa . Let’s see if it work now!

[roquemacielusp]

I love you, man! It really worked!

[matheus_paraiso]

well, i tried to login now and it is working, thank you all for the help, good game for all of you guys ^^

[crachoverayd]

comment on this topic

Country: Brazil Date and Time :29/05/2016 - 9:10 (8:10 EDT) Game Control Mode (Keyboard/Joypad/Mouse) : Joypad Server: Silute Team: Kreator Bug Description : The game crashed on the loading screen, when moving to Dina Bee Farm, can't enter de lodge now. Obs.: It happened yesterday as well and stayed like that for about 14 hours, i could only manage to login on today's morning (4:00 EDT). And now here we go again. Obs2.: I don't use vpn, just to clarify it before someone comes here and claims …

[Frostgui]

If you are offline on steam, try putting on. It worked for me and now i can play.

[thballa]

no problem all credits go to the guy who posted before me

[markvalim]

Valeu !!! Funcionou aqui manin, tinha tirado addons e tinha tentado arrumar os arquivos pela steam fix, mas nd tinha funcionado… por incrivel q pareça, mudar a resolução e o modo adiantou! boa sorte ai pro pessoal que estiver preso ainda… ^^

[josh4_cat]

I am having the exact same problem, but “validating the game cache” does not seem to work for me. Any ideas?

[lzhlemos]

why i create my character on [SA]Silute?
I can play in all other servers only silute having problems!!!

BRAZIL EH UMA DESGRACA CARA!
vtnc!

[issoji]

Same here (exactly the same screen). It seems this is a simple resolution problem. Trying to reinstall, deleting add-ons or repairing files through Steam only postpone the bug.
@catchupr2 solved this one (not that it was his/her job, but we’re doing good at fixing IMC’s technical issues)…