I’m not really sure where to start with this but here I go…
Yes, There is a lot of negative things being said about the game however a part of the blame is on the creators them self however that doesn’t mean all negative things posted by users are always warranted but most people wont care.
I agree people are always too fast to blame and not give time to fix anything however things such as servers and forums shouldn’t be a problem as well and while yes some lag wouldn’t be too bad the problems are bigger then a little lag.
I do find it funny people say the games are for us when it’s not fully true. Yes, The game was made free to play for everyone to enjoy however they are also profiting off the game and profits tend to come before players in most cases.
The other problems is there not a main topic for everyone just to complain on and even if there was people would just end up making new topics as there no real way to filter the comments which is why you will see a lot of people complain.
I do think however people have the right to complain when something isn’t right or when things aren’t fixed while you’ll see a lot of the same message about something being broken once it’s fixed you’ll end up seeing a lot less messages on that topic. Just because a game is free to play doesn’t mean people don’t have a right to complain as they can still spend money and most people are complaining are doing because they really want to see the game change for the better else wise they would leave and forget about the game.