Tree of Savior Forum

Master's Unit Event queue system bug or something like that

General Discussion
#41

confirmed, no badge wtf IMC you managed to fk up simple events :haha:

add: perma blind bug lol imc

#42

I got badge today, but not yesterday.

#43

Reset and dont give medalā€¦ and dont give expā€¦

Pd: dont give us cokiesā€¦

#44

No badge today though its already past reset time.

#45

I was able to enter the Mastersā€™ Unit event twice today, and received no badge. I have currently completed this event 4 times total and only have 1 badgeā€“is this normal? My guild mate is the same. We even waited to get kicked out of the event in case it may have been lag related.

#46

@STAFF_Letitia please inform the dev to fix thisā€¦
me and my friends experience the same issue of not getting badges

#47

Hi guys, I have sent a support ticket and the reply was that we did not follow the eventā€™s instruction. I suggest everyone send their tickets to raise their attention on this.

This was their reply below in BOLD >>

Hello Savior,

Thank you for reaching out to us.

Please be advised that Master Badges can only be obtained once per day, per team that resets at midnight (server time). In addition, you can enter the mission 1 time per character, per day and +1 entry for Token users.

Also, note that the entry reset time is different from the time to claim the Master Badge. We suggest to wait until midnight server time in order for you to receive the badges.

For more information regarding the event, kindly refer to the link below:

https://treeofsavior.com/page/news/view.php?n=1092 >>

@staff please get back to us on this please

#48

I have done the Masterā€™s Event over 24 hours, one run per few hours interval since yesterday 6 PM server time, and I can tell you that reply is rubbish. I received the same reply even though I have explained this via ticket.

I still only have only 1 Master Badge from the first run I did the moment maintenance ended as of 6 PM server time today. Hate it when staff points at the player being at fault for not reading the Badge drop timing and Instance timing reset.

1 Like
#49

Hello Leticia, im guessing the badges are bugged. But on the experience problem, i propose it should work like the Vubbe Fighter event dungeon back then, that gave exp to everyone without checking on level gap.

#50

Thank you everyone~! We are checking :sweat_smile:

#51

Dont forget our compensation of badges for today and yesterday. Or maybe just extend the event duration. Thanks.

1 Like
#52

@STAFF_Letitia

You guys need to fix and extend the event to be able to get all badges.

#53

@Nvictus
There has been a hotfix regarding the Mastersā€™ Unit Badge issue.
Please re-start your client to make sure it is properly applied.
Please see the detail as per below

2 Likes
#54

@Seolhyun
We would like to announce that the error that was causing this issue has been fixed. You should now be able to obtain one Master Badge per day (per team) after completing the event mission.
To compensate for the missing badge, players who were affected by this error will receive 2 Master Badges the next time they participate in the event mission through the Event Notice Board. This will only apply one time.
Please re-start your client to make sure it is properly applied.
Please see the detail as per below

#55

@STAFF_Amy Thank you. Although the queuing system remains to be fixed. A level 300 player can team up with a level 50 player in queue and they both end up having no exp from boss because of level range discrepancy.

1 Like
#56

@Seolhyun
We have been receiving some user reports regarding exp issues and are currently in the verification process.
We will update this post as the level range situation develops. :wink:

2 Likes
#57

@STAFF_Amy any update on the Queueing issue of this event?

#58

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