4 kids, the 13month old though is equivalant to another 8 kids in the energy she drains from me
but ya this is FKD UP, all of the stupid/annoying bugs we have gotten since April ive never seen this BS before, and since its only affecting roughly 1/3 of the playerbase IMC doesnt give 2 shi*s
Got a reply from the ticket that I submitted:
Greetings Savior!
Thank you for bringing this issue to our attention. We will be sure to forward this to our development team for review and possible fix. We appreciate your patience and understanding as our team investigates the matter.
If you have any further concerns, please do not hesitate to contact us again.
Regards,
Tree of Savior Support Team
So yes… “They’ll fix it. Soon.”
ya fix it soon, translation:
well get it next week on the previously scheduled maintenance and we wont give you shi* for the week and a half of runs you lost, thanks for paying…err we mean playing
#IMakeCash aka IMC 20char
Its sad b/c IMC applies to all their strategies in general>
IMC Customer Support Model
I - Ignore the Customer
M - Make Stuff Up
C - Cover Your Own As*
Hence the 3 day later trainwreck this currently is for all the people with characters that can no longer do ANY dungeons or missions, IMC’s response, verify the cache, thanks IMC, thanks…
Yep, again though, this means they will not be doing anything about it until the NEXT maintenance, and we will have all lost atleast 7 full days of dungeons and missions and saalus runs on the affected characters, and we will likely get no compensation b/c this bug is not affecting every player, only some, so IMC wont want to hand out 7 reset vouchers to everyone.
and u still gonna play anyway
so its business as usual~
no problemo~
huehuehue
May be an emergency maintenance… at least they now acknowledge the issue and is looking into it.
Same problem here too!
This is also going into my coin time… I hope they will reimburse the time we missed on dungeons but most likely not
sorry I dont need another automated message telling me to verify my cache
IMC Now Hiring Support Personnel:
NO EXPERIENCE REQUIRED
Job Description - Sending the following 2 messages to any players that submit a ticket; “please try verifying the integrity of the game cache” and “we will forward that to the correct department”
I checked today morning and the issue was fixed.
Also I have 2 Reset Vouchers in my inbox as a compensation.
You all should go and look if it is fixed for you
That’s good to hear! I’ll find out tonight.
I did get 2 reset vouchers yesterday as compensation.
must be nice, I got jack and shi* for compensation, I started the thread 3 days ago…and had submitted a ticket so they couldnt say I didnt b/c I knew they would shaft me as usual, whatever, at this point im happy whenever the PoS game even turns on
The issue has been fixed for me.
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