Tree of Savior Forum

I can not access my character

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :BRT July 4, 2017

Server Name: SA Silute

Team Name: Uldician

Character Name: HeartofThorns

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

I only start the game, I choose the character, I wait for the loading screen and it does not enter the game. But with my other characters, I can get inside. This problem started shortly after I updated the game.

Steps to reproduce the issue :
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Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) : Joypad

System

  • CPU : Intel i3
  • RAM : 8GB
  • Graphics Card : Radeon R7 260x OC
  • Mainboard : Asus I have no idea of the model
  • Storage : 500GB
  • OS : Windows 7 64 bits
  • Internet Connection : 15 MB
  • Country, Region : Brazil

Same problem here. I can’t log in either. After the patch I get stuck on the Map loading screen

@cartamagna
Hello,
Sorry for your concern.
Please see the detail as per below to solve your issue :slight_smile:
Link : Little guide for better revalidation process