Tree of Savior Forum

I am not receiving the compensation

It makes some time that I am having this problem in the first compensation of hours of token I I did not receive ordered one ticket and am to 14 days without an answer. I ordered two tickets on this none of the two was answered.


One more time he had the maintenance of the servers and the transference for the one IN again and of this time beyond not receiving the hours from token didn’t I also receive exp tome.

"Greetings, Saviors.

As announced earlier today, we will be temporarily relocating our [SA] Silute server to North America in order to improve its stability.

The relocation process will take place during the following maintenance period:

[EDT] 01:00 to 07:00 (6 hours) Friday, May 27, 2016

Compensation:

  • 18-hour Token time extension
  • EXP Tome x6

Note that this temporary maintenance will affect [SA] Silute only.

Thank you for understanding.

Sincerely,
IMC Staff
https://treeofsavior.com/news/?n=432 "

How do I have to act? After all apparently do they have the lack of legal capacity to answer one ticket of support, I am the only person who not receiving you the item that serve to compensate the banters that to imc you making? Honestly, I adore this game you with almost 400 hours but it little seems that the support of imc you if importing with its players I never stayed as much time without never receiving an answer in one ticket in all the mmos that already I played this time all not and acceptable
@STAFF_Ethan @STAFF_Shawn @STAFF_John @STAFF_Ines @STAFF_J @Staff_Julie. @STAFF_No @STAFF_Max

Day 1

Hello @k_fake7 Savior !!

First of all, I would like to say sorry for inconvenience of existing this

problem. In order to check out your log and ID, please write your

Team name and server.

Thank you for cooperation and comments

Your faithfully, STAFF_MAX

I received tomes but not it time of tolen


READ PLEASE

i don’t get the compensation as well