Give me back my hair color and eye dye

[Jr.3ooze]

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : Since rank reset event P2

Server Name:Telsiai

Team Name: Supriesmodafuker

Character Name: Nutcracker

Bug Description :
my hair dye is gone.

Steps to reproduce the issue :

1. after using hair free coupon 100%, all of my hair dye and eyes dye are gone

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :
Simple: Alienware17 R5
System

• CPU :
• RAM :
• Graphics Card :
• Mainboard :
• Storage :
• OS :
• Internet Connection :
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[Dandu]

It is not a bug. Basically your old hair dyes can only be applied to wigs, since the hairstyles in beauty shop are not wigs.

Once you wear a wig, your old hair colors will be available again.

Check this thread:

Beauty Shop removes all past hair colors

I tried doing a makeover in my character and after purchasing the new hairstyle and hair color of my character, all my past hair color were deleted (the ones from defeating hanamings, crafting 100 items, etc.) Was this intentional? or a bug? Would like to hear the explanation behind this. I hope IMC will clear this issue. @STAFF_Letitia @STAFF_Ines @STAFF_Amy @STAFF_Bob @STAFF_Yuri