Tree of Savior Forum

Getting stuck in cutscenes

Switching channel after the cutscene does not work for you?

This is ridiculous…

It 's a shame, all these days without a solution,
absurd answers, i’m pretty disappointed.
I waited a month to play, I and many others, and after a couple of days this.
I also have sent ticket for support. A week to not solve it. GREAT.

Friend and I found a temp solution last night - whichever of us interacted with an npc, that we could sort of predict it was a cutscene or a boss, the other would go quite far out of range and proceed to sit down. If it was successful, you’d just have to stand up and all would be well.

Bit of trial and error yeah, but it was a good loophole getting around being stuck all the times.

Same problem here. When you’re in a party, the person who does not initiate the cutscene gets stuck (meaning they cannot move in any direction, they can only jump and attack). However, the person who initiated the cutscene is fine. Pretty annoying. I really hope this gets looked into asap as it interferes with the overall gaming experience immensely.

Changing channels didn’t really work for me as my friend and I want to defeat monsters together. When you change the channel and come back, you’re no longer in the same fight. Same happens when you log out and back in, the person who got stuck has to do the quest again separately, which defeats the point of people playing together :slight_smile:

Guess they will fix no bugs during the weekend.

I’m surprised that they have made no official announcement in regards to this. My friends and I wanted to make new characters together but we can’t party together ):

Is the IMC staff too stupid or the player too claver?
Why not IMC staff bring yr own team go in to the game and try it yr self…inorder to wait all the player report to yr…
Dunt always wait player holding the golden spooon to feeding yr…very upset to see the new weekly maintenance. Still dunt fixed this bigger issue!!

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Patch notes out, no mention of fixing this bug. This is what I have come to expect from imc.

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Hello Saviors! We are already aware of the issue and our development team is currently working on it. We apologize for any inconvenience.

All right, it’s been a week since you’ve been aware of this and working on this. At the very least give us some form of compensation.

Just fix it by the end of this weekly maintenance. Thanks :slight_smile:

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BUT HEY! They’re aware of the issue and even named it ‘‘You shall not pass’’ in news: https://treeofsavior.com/news/?n=512

They have time to come up with bug names but no to fix them :wink: Its whole week ;p

Its also designated wrong.
When using teleport (not QUEST COMPLETITION, but the one that happens when person in party with quest sharing triggers cutscene) bug DOES NOT happen - it works fine.
If other person is close enough so there is NO TELEPORT (they just run automatically to the designated spot) - then bug happen and they got stuck unable to move or use skills, only white attack (tho from what i see it does no damage).
Please look into it as quicky as possible, @STAFF_Ines @STAFF_Max @STAFF_Ethan @STAFF_Amy @STAFF_No @STAFF_John.
It makes confusion amongst the new players and they might be deterred from the game entirely. This was working fine untill June 28 maintenance, but then somehow got broken.
Please fix it ASAP.

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STILL NOT FIXED ARE YOU SERIOUS?!

MY BEST FRIEND AND I STOPPED LVLING OUR ALTS FOR ONE WHOLE WEEK HOPING IT WOULD BE FIXED ON THIS MAINT

Im seriously like…so pissed of atm

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So in the game’s current state, I am not able to play with my friends in a party. This is an MMO in which you cannot play together. I am a paying customer, how insane is it that this exists. BTW, the mouse support for this game is already pretty terrible, it did not need the issues that now exist. The one where the cursor just cuts out. This game is very hard to enjoy.

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That’s for getting stuck after a completion warp isn’t it? This is outright getting frozen when getting put into any quest cutscene or boss fight if you’re in a party.

Also this is completely absurd. A party play breaking bug lasting for more than a day without a hotfix is unacceptable, a week is a joke. And after a major maintainence? It enters sad territory instead of being a little funny at the baseline incompetence anymore.

Me and at least three others have over a week of wasted premium time a pop because we simply can’t play together and mission content is a dice roll of potentially wasted time and death/money loss from the inevitable character freezes.

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Hello Saviors! We are already aware of the issue and our development team is currently working on it. We apologize for any inconvenience.