Tree of Savior Forum

Game crashing every time after 04/04/2017 maintence

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :After maintence

Server Name: [SA] Silute

Team Name: 779

Character Name: All of them suffer the same

Bug Description :
Before the maintence of 04/04 my game was working perfectly, but after the new att the game keep crashing and showing this ERRO. My VC 2015 was already updated. I tryied to reinstall but nothing works.
I need some help :frowning:

Steps to reproduce the issue :

  1. Logging in
  2. Playing
  3. CRASH

Screenshots / Video :
https://scontent-gru2-1.xx.fbcdn.net/v/t35.0-12/17776667_1534974316521793_1615283322_o.png?oh=b572e4d74d561c15f4e304fa3bc0776b&oe=58E81AD1

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

#2

by any chance do you have installed the chat extend addon? i did keep crashing evrytime i tried to log with any of my chars until i uninstalled that addon

#3

Bro, i dont know how to use addons. Is that any chance thar i have one instaled? I can log and play, but the game crash after few minutes.

#4

Sorry for the issue you faced @arturr_pontes we are gathering information regarding the issues. can you please send us the ticket with your PC system speculation? the more info could help us to point out things better. you could send us tickets via support tab next to the forum.

#5

Its not just you, im having the EXACT same problem.

Ever since the patch my game just randomly crashes like yours, before the patch the game was running just fine without a single crash.

The performance update seems to have backfired, would be nice to just revert it…

The rubberbanding in certain zones is not fun either, having your character just randomly sliding around is very annoying…

Hope you can get all this fixed soon, iv started playing recently and im really getting into this game, its a good game, just hope its not one of them games where something is always broken and taken ages to fix…

#6
#7

all players have this problem,
i have windows 7 original, updated
visual studio
and tos still crashing…

And nothing is write in know issues?
lol img

#8

@STAFF_Yuri , here is it! Anything else?
System

  • CPU : Intel® Core™ i3-3110M CPU @ 2.40GHz (4 CPUs), ~2.4GHz
  • RAM : 6144MB RAM
  • Graphics Card :Intel® HD Graphics 4000
  • Storage : 500gb
  • OS : Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
  • Country, Region : Brazil
#9

It should work fine for us arturr, Thank you :smiley:

#10

@STAFF_Yuri hope u guys find a great solution for us. Thank u ^^

#11

I have the same problem… crashing when logging in the game.