I will pass on this information and for now I recommend contacting your internet provider. 
If you are still facing a problem, please contact us via Support Ticket.
Anyone already solve this problem without a vpn? I’m from Brazil/Paraná/Curitiba too and my provider is NET… The support says it is a latency problem i dont think soo…
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@brunolemoni93 @hiagorocateli @heraldogsjunior @willianmiyamoto @rodrigolamela84 @siberhunter
It’s fixed here, for me and my friend that had our problem. Try now to do the following:
Windows Search -> CMD (Open as Administrator) -> type:
ipconfig /flushdns
then
netsh winsock reset
to reset the computer’s current internet stuff
Restart Computer and play!
@Staff Now, back to the main focus: Silute’s general Lag. Ty for helping here
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Worked for me thank you !!!