Tree of Savior Forum

Character stuck after accept quest (party)

And I hoped after seeing that sweet patch/update bar it would be fixed…
It is really quite important to get rid of it since it obviously affects new players starting the game with a party of friends the most!

@GM_Sebastian @GM_Francis

1 Like

The funny thing about this game is:

I helped a friend before. 30 levels down.

no issue all cutscene and fights no prob

but now i party with my sister who is 2 levels up and doing the same quest always hanged on every cutscene.

So i think the problem is with sharing cutscene for missions. It will confirm hang

i have the same problem and after de mantenice i still have it

Game Server : Orsha

input date : 2016-06-30

input hour : 23

Type of Bug : Party character stuck

Date/Time and Location : Today Thursday, June 30 2016

(when and where the bug occurred) All maps, all characters and it only happens in a party.

Description :

(decription of what you were doing before, during, and after the bug happened)

Before: Partying with a friend and doing story quest lines

During: After the cutscene we would try to complete the quest requirement, be it a boss or mobs, but the player who would not trigger the event cutscene would always get stuck at the place of spawn before we are able to move the character.

After: Only the person who triggered the cutscene was able to move so the other person had to relog and start all over again.

Steps to reproduce the issue :

  1. Be in a party.

  2. Trigger a cutscene with one person.

  3. The other person will get stuck at cutscene spawn.

  4. The other person could die because monsters can still hit the stuck character and knock them back. But even if they are knocked back the character is fixed and set in that same point. The same keeps happening even if we use the warpstone, only then the fixed point is at the beginning of the dungeon. So the character is moved all the way to the beginning of the map but they are unable to move the same as before.

same problem here :frowning:

character stuck after accept party’s quest then logineror 0001

so bad :frowning:

Hi @pattarapon099,
Kindly try to login now in Klaipeda server if it is working.
If it still persists, please send us a support ticket.

Same problem here, Fedimian server, I’m playing now in a party with another user (I’m a wizard and he is a cleric, if that is useful data), but every time he triggers a cutscene I get stuck, and I can’t move or do anything to help him, it’s very annoying :frowning:

Same problem here. I’m from Brazil :sob:. It is really annoying because it sucks out all the fun of playing with a friend… I suppose this should be considered a major issue and dealt with as soon as possible, and from what I’ve seen, people have been complaining about this for a while.

Cheers.

Hi Saviors! We would like to inform you that we are already aware of this issue and our development team is currently working on it. We apologize for inconvenience.

One of our party members is a rank above us, which meant that he has finished our quests ahead of us and he also experiences the abovementioned bug.

The only workaround we’ve found that works is making sure that everyone is out of “walking distance” whenever a party member would trigger a cutscene. Those who teleport into the scene area gets to move and cast skills without problems.

GM_Francis

We found a workaround from another thread, and so far it has been working well. I don’t have any working knowledge about your game code but it might be worth looking into.

In order for every party member to move and cast spells, they must be out of “walking distance” when one of their members trigger a cutscene. We’ve noticed that, depending on the distance, your character would either walk or get teleported to the area when a cutscene starts. If you were within the cutscene area or had walked to it, it guaranteed a bug instance. If we got teleported to it, we got through the cutscene just fine. So, to me, it looks as if people are stuck on the cutscene part when they experience the bug.

Yes. It’s the only way to play the game atm…

You just have to be AWAY from your allies before they teleport you. If you do so you will be free to move. If you are near to a party member who start a cutscene you will be blocked here

more than 2 weeks and still nothing. Well played IMC, well played

Till now still stucks after the cinematic party quest… Please fix it asap!! thank you.

SAME HERE ,STILL NOT FIXED YET ??
Server Name:[SEA] Telsial
(can only jumping)

maybe it’s just a bad joke , you realize? a month with the same problem . to me it seems just a pretty shitty this game , and the development team a bunch of incompetent , if they are not yet able to solve the problem they have created .

Where is hotfix to this unplayable bug? C:
HEY, IMC, YOU HAVE NO CARES AGAIN? :blush:
@GM_Francis @GM_Sebastian @STAFF_Ethan @STAFF_John @STAFF_Max @STAFF_Amy @STAFF_Ines

This bug has been persistent for me and my friend for weeks now. It’s incredibly annoying and it prevents us from playing together properly.

So i’ve playing with a friend today and we became stuck by this bug. But we can bypass it simple do not walking and getting quest together, we do not share a same field of view in computers graphics terms. With that we able to do the scripted quests without problems and stucks. I don’t know the devs already know this.
@GM_Francis @GM_Sebastian @STAFF_Ethan @STAFF_John @STAFF_Max @STAFF_Amy @STAFF_Ines