Tree of Savior Forum

Can't start the game - has this happened to you?

My computer crashed yesterday and when i restarted I could no longer start the game.

Let’s see, I double click it, it pops up the “do you trust this” window, I click yes, as usual.
Then it loads the small updater window, goes to 100%, I get the usual full screen white and then it closes. I can’t even get to the login.

I removed all files from steam and manually from the computer, downloaded and reinstalled. I’m still getting the same issue.

Has this happened to any of you? Were you able to fix it?

I’m doing this in general discussion because waiting for an answer in the reports section is not something I want to do during the weekend.

1 Like

i had the same problem as u days ago, searching for google i found a lot of answers, but the 1 who worked with me was deleting the user, user_c files if as i can recall,after that the game entered but sent me another error wich the integrity verification solved, try that and tell me how it went :slight_smile:.

1 Like

I uninstalled steam, checked no appdata was stored in the user folder, reinstalled steam and ToS after a PC cleanup and now got this beauty

https://treeofsavior.com/FAQ/?c=0&s=Updater

Exactly what i did before i got the error. I reopened after I got the error and now it’s working so yay!

Thanks anyway :smiley:

1 Like

Have you tried this?

It’s fixed now, thanks.

1 Like