Can't Retrieve item, button greyed out (disabled)

[yongzgamerz]

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :12 Sep 2020 10:28 AM (Asia/Jakarta) GMT +7

Server Name: Season SEA

Team Name: Fyuin

Character Name: nyanmaru

Bug Description :i had 2 retrieve , then click the first item , i click the second item as fast as i could in retrieve tab after that the first item greyed out and cant retrieve , the silver from second item retrieved but the first one dont
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

1. login
2. open market retrieve tab
3. retrieve the first
4. click to retrieve the second item as fast as i could

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

[GM_Francis]

Hello @yongzgamerz

Please send us a support ticket with the details of your concern. Thank you.

[Saadi]

You didn’t have Token when you listed the item. So you have to wait a time period before you can retrieve the silver.

[yongzgamerz]

Thanks its already SOLVED