The whole server arrangement thing was based on their sales numbers as of 2 to 3 days ago (presumably). There was a large influx of sales in the last hours before the servers opened. 30% more players at least. There’s an announcement about the server problems from Julie.
So there you have it, the servers are dying because people panic-purchase.
There is no queue on the EU Server…But hey, announce an EU Server 2 Hours after the Release and when everyone used there 50€ Items. The Game crashed 2 times and i have to wait about 60 min.
all this wouldn’t happen, if they announced the server earlierd
finally someone gets the point of being annoyed by the bad arrangement
I feel you, as I’m in the same situation. Bought the DLC 3, created my team on Klaipeda (before the “future EU server” was opened, of course), claimed it right after I got in the game (because, why not?), and still have my 160 TP in my “account” (call it team or whatever). Yes, I still haven’t used them. Only claimed the thing.
I’ve opened a ticket with support to ask about this, but their answer was:
[quote]Greetings Savior!
The services of transferring your Team/Character or unopened DLC Pack to Fedimian server (The EU server) or Telsiai server (SEA server) are currently under development. The official start and the details of these services will be posted on our official website soon.
Please, refer to them later.
As for your specific situation, unfortunately, used, applied or opened items/benefits/TP cannot be transferred. We apologize for any inconvenience, it might have caused.
Thank you.
Regards,
Tree of Savior Support Team[/quote]
Nice template usage there. Just the same answer as I saw in another thread here. Simply unacceptable, but eh… we’ve got some “compensation”, and a free transfer… can’t complain, or can we? More like, we should.